Support Centre for Ukrainian Refugees- Budapest

Hungarian Interchurch Aid has been helping those fleeing the war on both sides of the border. The services and assistance provided to refugees have been integrated and are now available in the Support Centre for Ukrainian Refugees in downtown Budapest. Giving a helping hand to refugees trying to access all kinds of information on daily life in Hungary, the Centre also provides in-kind donations, assistance to access the labour market, various trainings, legal advice and community programmes.

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Services available:

  • assistance in finding accommodation 
  • psychological help
  • access to the labour market
  • access to education (for both children & adults), language courses
  • legal assistance
  • in-kind donations
  • assistance in the administration of immigration
  • assistance in administrative matters
  • community programmes

Information on available forms of assistance:
Monday: 1pm to 4pm
Tuesday: no reception
Wednesday: 9am to 12am
Thursday: 9am to 12am
Friday to Sunday: no reception
All services are available only by pre-arranged appointment.

Contact info:
e-mail: umtk@hia.hu
tel: +36-705043154
address: Baross u. 28. Budapest 1085, Hungary
Legal aid – available online: https://help.legisly.com/

If you would like to provide feedback or make a complaint on the services & staff of Hungarian Interchurch Aid in Hungary, you can do so by writing an email to complaint.umtk@hia.hu. You will be notified within 24 hours of receipt, and your feedback/complaint will be registered. Your feedback/complaint will be investigated by the head of the Support Centre in cases concerning the Support Centre for Ukrainian Refugees, while in all other cases the head of HIA’s humanitarian programmes in Hungary is responsible for leading the investigation into the issue. You will be informed about the outcome of the investigation within 15 days of receipt of the feedback. If you disagree with the outcome or feel that the investigation was unjust or did not did not provide a satisfying answer to your concern, you can contact HIA’s headoffice supervising all related activities within 8 days of receiving the notification by writing an email to segelyszervezet@segelyszervezet.hu